Shipping Policy

Effective date: August 12, 2023

SHIPPING TIME & METHOD

At Pretty Things By Stacy, we strive to process and ship your orders in a timely manner. Our standard processing time is 5-7 business days. Please note that processing time may be slightly longer during peak seasons or promotional periods. All orders are shipped using the United States Postal Service (USPS). We trust USPS to deliver your packages efficiently and reliably.

Shipping rates are calculated at the checkout stage to ensure accurate and fair pricing for your specific order. Shipping rates are determined based on location and weight of package.

ORDER TRACKING

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your package.

INTERNATIONAL SHIPPING

At this time, we only offer shipping within the USA. We do not provide international shipping options. We apologize for any inconvenience this may cause.

ADDRESS ACCURACY

Please ensure that the shipping address you provide during checkout is accurate and complete. We cannot be held responsible for delays or delivery issues caused by incorrect or incomplete address information.

SHIPPING DELAYS

While we make every effort to deliver your order within the estimated timeframe, please understand that shipping delays may occur due to unforeseen circumstances, such as weather conditions, natural disasters, or carrier delays. In such cases, we will do our best to keep you informed and work with the shipping carrier to resolve any issues promptly.

DAMAGED OR LOST SHIPMENTS 

If your order arrives damaged or if you believe it is lost in transit, please contact us immediately at prettythingsbystacy@gmail.com or through our website's contact form. We will work with the shipping carrier to investigate the issue and provide a suitable resolution.

ORDER STATUS UPDATE

Click Here to check the status of your order.

CONTACT US

If you have any questions, concerns, or inquiries regarding our shipping policy, please don't hesitate to contact us at prettythingabystacy@gmail.com or through the contact form on our website.

Thank you for shopping at Pretty Things By Stacy. We appreciate your business and are dedicated to ensuring your shopping experience is as smooth and enjoyable as possible.